Refund Policy
Thank you for purchasing Xpolyglot. At FiveSheep OÜ, we strive to ensure satisfaction with our software. Please read our refund policy below:
Eligibility for a Refund:
You have 30 calendar days from the date of purchase to request a refund for Xpolyglot, our macOS software. To qualify for a refund, you must meet the following conditions:
- The software must not have been activated or used extensively.
- You must provide a valid reason for requesting a refund, including any issues faced that prevented satisfactory use of the software.
Requesting a Refund:
To request a refund, please contact us at: help (at) fivesheep (dot) co
Include your order number and the email address used to make the purchase in your refund request.
Processing Refunds:
Upon receiving your refund request, we will review it and inform you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
Contact Us:
If you have any questions about our refund policy, please contact us at the email address provided above.